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Handling complaints

The Negotiator

7th June 2012 856 Views

As The Property Ombudsman I see many complaints referred to me because the complainant feels, justifiably or not, that the agent has not understood or addressed their concerns in the manner they…

Great expectations

Christopher Hamer, The Property Ombudsman

22nd March 2012 678 Views

Suggesting a value to put on a property can be minefield, says Chris Hamer, The Property Ombudsmsan.

Take care with vulnerable customers

Christopher Hamer, The Property Ombudsman

29th January 2012 1,859 Views

Take care with vulnerable customers, says Christopher Hamer, The Property Ombudsman.

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James Neilson Neilson & Bauer Ltd on Just three in 10 estate agents are switched on to open banking for AML reasonsOnly the Uk's nine largest banks are required to make data available. It's a bit harsh suggesting only 3 in 10 agents us…
Andrew Stanton CEO Proptech-PR Real Estate Influencer & Journalist on Industry boss says home sales market due to ‘return to normal’ this yearIf completing on 20% less sales is normal for 2024 - then Simon Brown is right, personally I think the best that can be…

The Negotiator The essential site for residential agents

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Handling complaints

Great expectations

Take care with vulnerable customers

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